Contact Us

 

Email: stefanie@madebymoms.net

 

more information

Shipping

Returns & Exchanges

Tracking Your Order

Sales & Marketing

Privacy & Security Notice

Copyright Notice

Shipping

How we determine rates

Standard Delivery

Merchandise subtotal
Up to $25.00
=
$5.99
$25.01 to$ 50.00
=
$6.99
$50.01 to $100.00
=
$8.99
$100.01 to $150.00
=
$10.99
$150.00 and up
=
$13.99

Express Delivery

Express: 1-2 business days
  • Add $10.00 to Standard Shipping and Handling charges
  • Delivery within 1-2 business days for orders placed by 1pm PST Mon-Fri.
Priority Mail
  • Add $5.00 to Standard Shipping and Handling charges
  • Delivery within 2-3 business days for orders placed by 3pm PST Mon-Fri.

Alaska and Hawaii

APO and FPO Addresses

Returns & Exchanges

We want you to be 100% satisfied with your purchase from Made By Moms. However, if you are not, our return/exchange policy is as follows:

If you are not completely satisfied with any item purchased from Made By Moms, you may exchange or return it within 10 days of delivery date. The package containing the returned items/items for exchange must be postmarked within the 30 day period.

Returned items must be in new condition to receive a full refund.

Items sent back for exchange must be in new condition in order to receive the requested item for exchange.

Made By Moms does not pay for return shipping fees. Additional shipping charges apply to exchanged items.

Exchanges are treated as returns. To exchange your item for a different size or color please call or email us with your request. You will be charged for the new item when it ships out and you will receive a refund for the item you send back once we receive it.

We try to keep our website updated daily. However, sometimes we experience a greater than expected demand for an item. If the item is backordered we will contact you to let you know.

Made By Moms is not responsible for damages that occur during care of item, such as dry cleaning or washing. Beauty, skin care, customized items, and personal items such as cloth diapers and bathing suits are FINAL SALES. Sorry, no exceptions.

Please email customercare@madebymoms.net if you require more information on returns and exchanges

Tracking an Order

Once you have completed an order we will e-mail you a link that will allow you to track the status of your order. Once you receive that link and your tracking number, you can go to USPS http://www.usps.com to track your order.

Sales and Marketing

Please email us at info@madebymoms.net

Privacy & Security

Made By Moms shares your concerns regarding privacy and security. We collect your information for order and shipping purposes only. We do not share your information with third parties. If you have any questions regarding this or any other policy, please do not hesitate to contact us. Personal information includes, but is not limited to, your name, address, phone number, email address and payment information. In addition, we check all orders very carefully and do not ship until payment is cleared or authorized. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping.

This web site contains links to other sites. Please be aware that we at Made By Moms are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the Made By Moms site.

Copyright Notice

All images and text copy are protected under the Copyright Law. No content or images from this website may be copied for any use without written permission from the owner.

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